Shipping policy

All orders require 1-3 business days for processing before being handed over to our courier partners. During peak periods (such as new launches), processing times may be slightly longer.

Please note that orders placed after 08:00 on a Thursday will only be processed the following week, as we do not dispatch courier orders on a Friday 

Standard shipping: 2 – 5 business days 

You’ll receive an email with your tracking number as soon as your parcel is collected by the courier 📧

All delivery timelines are estimates and can’t be guaranteed.

Please note that weather conditions, or regional courier constraints may cause delays

Happie. works with trusted third-party couriers and can’t be held liable for delays, failed deliveries, or extended transit times once parcels are with the courier.

Customers in outlying or grey areas may experience longer delivery times.

Ownership and risk of the Product transfer to the customer once the parcel is collected by the courier.
Happie. is not responsible for:

• Courier delays
• Lost, stolen, or damaged parcels in transit
• Incorrect delivery details provided at checkout
• Failed delivery attempts due to customer unavailability

Any delivery-related queries or claims should be taken up directly with the courier using your tracking number.